Refund and Returns Policy

Refunds & Exchange

Please raise your return request within a week of receiving your product, otherwise, we cannot offer you a return.

To be eligible for a return, your item must be unused with the product tag intact.

For hygiene purposes, we do not offer returns or exchanges unless the product is defective.

Refunds will be initiated as soon receive the returned product, which will be 3-4 days .

Sale items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns

You can return an item by visiting this page and following the on-screen instructions: https://sonansh.in

Once your return is received and inspected, we will send you an email to notify you that we have received the returned item. We will also notify you if the return has been approved or rejected based on the product condition.

you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need Help ?